Terms and Conditions


These Terms and Conditions govern your use of the Top Marks website and the purchase of products from us.

Effective Date: March 2026

Welcome to Top Marks. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

1. About Us

Top Marks provides school uniforms and related products to schools and families across Canada.

If you have any questions, you may contact us at:

Email: [email protected]
Phone: 1-800-667-7105

2. Use of Website

You agree to use this website only for lawful purposes and in accordance with these Terms.

You may not:

  • use the site in any way that could damage or impair functionality
  • attempt to gain unauthorized access to systems or data
  • use the site for fraudulent or harmful activity

We reserve the right to restrict or terminate access if these Terms are violated.

3. Account Registration

To access certain features, you may be required to create an account.

You agree to:

  • provide accurate and complete information
  • keep your login credentials secure
  • notify us of any unauthorized use

You are responsible for all activity under your account.

4. Product Information

We make reasonable efforts to ensure product descriptions, images, and pricing are accurate.

However:

  • colors may vary depending on screen display
  • product availability may change without notice
  • minor variations in design or materials may occur

We reserve the right to correct errors or update information at any time.

5. Orders and Acceptance

All orders are subject to acceptance by Top Marks.

We reserve the right to:

  • refuse or cancel any order
  • limit quantities
  • correct pricing or product errors

If an order is canceled after payment, a full refund will be issued.

6. Pricing and Payment

All prices are listed in Canadian dollars unless otherwise stated.

Applicable taxes and shipping charges will be calculated at checkout.

We accept payment through approved payment methods available on the website.

7. Shipping and Delivery

Delivery times are estimates and may vary based on location and seasonal demand.

Top Marks is not responsible for delays caused by:

  • carriers
  • weather or external disruptions
  • incorrect shipping information provided by the customer

Risk of loss transfers to the customer upon delivery.

8. Returns and Exchanges

Returns and exchanges are subject to our Return Policy, available on our website.

In general:

  • items must be unworn and unwashed
  • return requests must be made within the stated timeframe

Refunds will be processed to the original method of payment once items are received and inspected.

9. Warranty

Top Marks products are covered by a limited warranty against manufacturing defects for one (1) year from the date of purchase.

This warranty does not cover:

  • normal wear and tear
  • improper use or care
  • damage caused by accidents or alterations

10. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Top Marks and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use any content without prior written consent.

11. Privacy

Your use of this website is also governed by our Privacy Policy.

We are committed to protecting your personal information in accordance with applicable Canadian privacy laws.

12. Limitation of Liability

To the fullest extent permitted by law, Top Marks shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product in question.

13. Indemnification

You agree to indemnify and hold harmless Top Marks from any claims, damages, or expenses arising from your use of the website or violation of these Terms.

14. Governing Law

These Terms are governed by the laws of the Province of Quebec and the applicable laws of Canada.

Any disputes shall be resolved in the courts of Quebec.

15. Changes to These Terms

We may update these Terms from time to time.

Changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised Terms.

16. Contact Us

If you have any questions regarding these Terms, please contact us:

Top Marks
Email: [email protected]
Phone: 1-800-667-7105